Welcome to Hydro Plant Co! These Terms & Conditions outline the rules and guidelines for using our website, purchasing products, and interacting with our services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our site.
1. Use of Our Website
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You must be at least 18 years old or have parental consent to use our website and make purchases.
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You agree to use our website for lawful purposes only and not to engage in any activity that disrupts or harms the site or its users.
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We reserve the right to modify, suspend, or terminate access to our website at any time without notice.
2. Product Information
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We strive to provide accurate product descriptions, images, and pricing. However, occasional errors may occur. We reserve the right to correct any inaccuracies and cancel orders arising from such errors.
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Product availability is subject to change. If an item is out of stock, we will notify you and offer a refund or alternative solution.
3. Orders & Payments
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By placing an order, you agree to provide accurate and complete information, including your shipping address and payment details.
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All prices are listed in United States Dollar and are subject to applicable taxes and shipping fees.
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We accept Visa, MasterCard, Discover, or American Express, including Credit Cards, Debit Cards, Prepaid Cards, Shop Pay, Apple Pay, Google Pay. Payment is processed securely, and we do not store your payment information.
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Once an order is placed, you will receive a confirmation email. We reserve the right to cancel or refuse any order at our discretion.
4. Shipping & Delivery
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Delivery times are estimates and may vary depending on your location and external factors (e.g., weather, holidays).
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Shipping costs are outlined on our Delivery & Returns page. Free delivery is available on orders over $60.
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Risk of loss or damage to products transfers to you upon delivery. Please inspect your package upon arrival and report any issues immediately.
5. Returns & Refunds
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We offer a 7-day return policy for unused and unopened products in their original packaging.
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To initiate a return, contact us at support@hydroplantco.com within 7 days of receiving your order.
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Refunds will be processed within 5-10 business days after we receive the returned item.
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For defective or damaged items, we will provide a replacement or full refund.
6. Intellectual Property
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All content on our website, including text, images, logos, and designs, is the property of Hydro Plant Co and is protected by copyright and trademark laws.
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You may not reproduce, distribute, or use any content from our website without our prior written consent.
7. Limitation of Liability
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Hydro Plant Co is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
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Our total liability for any claim related to your use of our website or products is limited to the amount you paid for the product in question.
8. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of the site constitutes acceptance of the updated terms.
9. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at: support@hydroplantco.com
Thank you for choosing Hydro Plant Co. We appreciate your trust and look forward to serving you!