E-Gift Card Policy

Digital Delivery

All Hydro Plant gift cards are delivered electronically via email.

Delivery Timeline:

  • E-gift cards are typically delivered within 15 minutes of purchase completion
  • During peak periods, delivery may take up to 2 hours
  • Gift cards can be scheduled for future delivery on a specific date

Recipient Information:

  • Enter the recipient's email address at checkout
  • Add a personalized message (optional)
  • You'll receive a confirmation email when the gift card has been delivered

Didn't Receive Your Gift Card?

  • Check spam/junk folders first
  • Verify the email address entered at checkout
  • Contact us at [support email] and we'll resend it immediately

Gift Card Details:

  • No expiration date
  • Redeemable on any Hydro Plant product
  • Can be combined with promotional discounts
  • Balance can be checked at checkout or by contacting customer service

Non-Refundable

Hydro Plant e-gift cards are non-refundable and cannot be returned for cash except where required by law.

What This Means:

  • Once purchased, gift cards cannot be canceled or refunded
  • Gift card balances cannot be transferred to another payment method
  • Lost or stolen gift cards cannot be replaced

Exceptions:

  • If you entered an incorrect email address, contact us within 24 hours and we may be able to cancel and reissue
  • Unused gift cards may be eligible for refund in accordance with local consumer protection laws

Gift Card Usage:

  • Treat gift cards like cash—keep your gift card code secure
  • Gift card codes are case-sensitive
  • Remaining balances stay on the card for future purchases